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Question from a Toronto residential condominium property manager:

Q:  I am a property manager in a newer condominium in Toronto.  I have heard about people being able to access condominium sites through the use of preset codes in the Access Control Panel at the entrance.  Can you please advise if this is true and if so, what can be done about it?

A:  In August 2017, Riskboss distributed an alert to residential condominiums through the GTA regarding this very matter. Our investigation revealed that intruders can in fact, gain access by circumventing preset default codes in the access control panel at the front entrance of the buildings.  Intruders can reprogram panels using basic access default administration codes that can be found on the Internet. There is an easy solution to this problem. Property managers should change the preset codes in all Access Control Panels as soon as possible replacing the preset cods with their own private codes.

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